Like so many trades and industries these days, the dry cleaning business environment remains highly competitive. But it is also volatile. This is subject to fluctuating market forces and perhaps even the inability to adapt. Like so many small to medium sized businesses that are surviving, no matter the trade or industry, dry cleaning operators, small to medium, are utilizing computerized systems to operate their businesses.
The dry cleaners computer based systems are able to fabricate and facilitate and manage a number of checks, balances and processes. It would not be practical to give a full overview of how this system works because it is utterly broad-based and takes cognizance of the fact that of the hundreds, if not more, self-owned dry cleaning operations in operation around the country, it remains a case of each to his own.
This is usual for the established business that has been accustomed to a set of self-made standards and processes. In the past, the business was virtually on manual. But the demand for its services quickly outstripped its service offerings. And so it has become a case of adapt or die. Or sink or swim. New business practitioners find it a lot easier to adapt to computer based systems. Be that as it may, and in light of established and newly written business plans and modules, the systems are customized.
Look at this on one level. In the past, the coin-op business was unsustainable and certainly not profitable. Self-service operations are subject to abuse and have lost its attraction. Customers want more convenience, and in order to cater for and cope with increased volumes of foot traffic or request for service orders, the small to medium sized businesses really have no alternative but to adapt to computerized systems.